We strive to process all orders within 2 business days (excluding weekends and public holidays).
Once your order is processed and shipped, a shipping confirmation and tracking number will be sent to your email, allowing you to monitor your parcel in real time.

Please note that processing times may be slightly longer during promotional periods or holidays.

Shipping costs are calculated based on the type, quantity, and weight of the items in your order, as well as your shipping address and preferred delivery method.

To view your final shipping cost:

1. Add your desired items to your shopping cart.
2. Enter your shipping address at checkout to receive an instant shipping quote.

Free Shipping Offer

• Orders over USD $50 qualify for free standard shipping.
• Orders below USD $50 will have shipping fees calculated based on your city and delivery location. Exact rates will be shown once your address is entered at checkout.

Delivery times are calculated from the date of shipment, not the date of purchase.

Note: Delivery times may vary depending on local postal services, customs clearance, weather conditions, and other factors outside our control.

Tracking

Once your order has been shipped, you will receive an email containing your tracking number and a link to track your package’s movement at any time.

Customs Duties & Taxes

International shipments may incur customs duties, import taxes, or additional fees upon arrival in your country.
These charges are the responsibility of the customer and vary by region.

Incorrect or Incomplete Addresses

Please ensure that your shipping address is complete and accurate.
Sweekli is not responsible for delays or failed deliveries caused by incorrect or incomplete address information submitted by the customer.

Shipping Delays

Unforeseen delays may occur due to:

• Customs inspections
• Local courier issues
• Weather disruptions
• High-volume holiday seasons

We appreciate your patience and understanding in such situations.

We are committed to ensuring your order reaches you promptly and securely.
If you have any questions or need assistance with your shipment, please contact our customer support team at:

📩 hello@sweekli.com