Return & Refund

To qualify for a return or exchange, the following conditions must be met:

Items must be returned within the 14-day return window.
Products must be in original condition:
unworn, unused, unwashed, unaltered, and free from stains or damage.
All original packaging must be intact, including plastic bags, boxes, and accessories.
Please do not place shipping labels or tape directly on the original packaging.

A valid proof of purchase is required, such as:

In cases involving defects or quality issues, you may be asked to provide:

This allows our team to verify the issue before approving a refund or replacement.

For safety, hygiene, or policy reasons, we do not accept returns for the following:

Discounted & Final Sale items
(including markdowns or items purchased using discount codes)
Intimate apparel, including socks
Gift cards

These items cannot be returned or refunded under any circumstances unless they arrive damaged or defective.

Customers are responsible for all return shipping costs.
Sweekli does not provide prepaid return labels or reimburse shipping fees, taxes, or duties.

We are not liable for lost or damaged items during return shipping.
To ensure safe delivery, we strongly recommend using a tracked and insured shipping method.

Once we receive your returned item, our team will inspect it within up to 10 business days.

After the return is approved:

Refunds will be issued to your original payment method.
Please allow your bank or payment provider additional time to process the refund after it has been issued by us.

If a return does not meet our policy conditions, the item may be sent back to you at your own cost.

We stand behind the quality of our products. Sweekli offers a one-year warranty from the date of purchase for any manufacturing defects.

* In the event of any disputes, Sweekli reserves the right of final decision regarding returns, refunds, and warranty claims.