FAQ

1. How long do I have to return an item?

You have 15 days from the date of receiving your order to return the item, as long as it is unworn, unused, and in its original packaging with tags intact.

2. Can I return items that were on sale or purchased with a discount code?

No, discounted and final sale items are non-returnable. This includes items purchased with markdowns or discount codes.

3. What if the item I received is damaged or defective?

If you receive a damaged or defective item, you can request a return or exchange within 15 days of purchase. We will inspect the item and if it meets the criteria, we will process a refund, repair, or replacement.

4. Do I need to get approval before returning an item?

Yes, you must contact our customer care team before sending the item back to us. Items returned without prior approval may be refused.

5. Do you ship internationally?

Yes, we offer international shipping to most countries. Shipping fees and delivery times will vary depending on the destination. Please check our Shipping Policy for more details.

6. What happens if my order is lost or damaged during shipping?

We are not responsible for items lost or damaged in transit. However, we recommend choosing a trackable shipping method for your return. If you believe your order was lost or damaged, please contact the shipping carrier for assistance.

Your Contemporary Companion

Ucon Acrobatics
Ando Bag

Originating from minimalist design in Berlin, Germany.

Inner Pocket

Safe storage for your cell phone or any other essentials.

Water Resistant Product

All our outer fabrics are waterproof - however, we classify this product as 'water resistant'. Due to the construction, water can penetrate through the seams in case of heavy and persistent rain. Therefore, we recommend an additional rain cover during such weather.

MINIMAL DESIGN

Our durable, timeless designs for urban nomads are the result of environmentally friendly and social decisions as well as passion and creativity.

MINIMAL EMISSION

We want to create the best product possible without causing any unnecessary damage. For this plan to work and for us to be able to inspire and implement environmental solutions, we work with carefully selected associations and partners.

Exquisite logo details

Embossed 'Ucon Acrobatics' label on the front.

Brand concept

SUSTAINABLE & HIGH QUALITY MATERIALS

We use ecological recycled PET fabric. All our materials are vegan, free of AZO dyes & heavy metals.

BOARDING COMPLETED

All products meet international cabin baggage regulations and can be taken onboard of any airline.

MINIMALIST DESIGN FROM BERLIN

Our products are designed in Berlin and reflect minimalism, innovation and functionality.

Product details

Features
  • Main compartment with two-way water-repellant zipper
  • Inside pocket
  • Adjustable webbing straps
  • Embossed 'Ucon Acrobatics' label on the front side
Manufacturing & Material

This product is made by two of our own custom material developments used as shell:

  • Soft surface from polyurethane (PU) and soft inner lining made from  polyester nylex fleece (PET)
  • Recycled 500D polyester canvas from PET-bottles (rPET) with inner durable thermoplastic polyethylene coating (TPE)

All fabrics are waterproof and free of PVC & PFC

Dimension & Weight
  • Dimensions: 7.8 x 4.5 x 2.4 in
  • Capacity: 1.5 l
  • Weight: 0.4 lb